Pilstead — Never miss another customer.
Built for appointment-based businesses

Never miss
another customer.

The all-in-one platform that answers every call, books every appointment, and fills your pipeline — automatically.

Live in 7 days Keep your phone number One bill replaces 7 tools

Sound familiar?

You’re losing money to problems you barely have time to think about.

Calls go to voicemail after hours. 62% of business calls go unanswered. Every one is a competitor’s new customer.
No-shows kill your weekly profit. 15–20% no-shows = one full day of revenue, gone every week.
Leads scattered across seven inboxes. DMs, web forms, ad leads, voicemails — none of them talk.
Seven subscriptions, one painful bill. $800+ a month, and the tools still don’t talk to each other.
Now imagine this
With Pilstead

One platform that turns every leak into a closed sale.

Every call answered. Every appointment confirmed. Every lead in one inbox. One bill, one login — while you focus on the work.

  • Voice AI answers calls 24/7, even at 3am
  • Every appointment confirmed before it arrives
  • Happy customers asked for reviews automatically
  • Leads from every channel in one pipeline
  • Auto-rebook campaigns bring regulars back
  • One bill replaces seven subscriptions
01 / Solutions

Five systems. One engine.

From the first ring to the five-star review — Pilstead runs the whole loop.

01  /  Voice AI
Inbound calls, answered.

Never miss another customer.

Picks up every call. Books on the spot. Writes the summary before they hang up.

  • Captures name, service, and timeline in seconds
  • Books to your calendar with confirmation text
  • Escalates complex calls to a human
02  /  SMS Automation
Reminders & rebooks.

Cut your no-show rate by 80%.

Two-stage reminders, opt-in promos, and STOP enforcement — TCPA-compliant from the first send.

  • Quiet hours respected (no 3am texts)
  • TCPA-compliant with audit trail
  • Message variants that never read automated
03  /  Unified CRM
One pipeline, every channel.

Replace seven tools with one dashboard.

Every lead — calls, web, DMs, ads, walk-ins — in one contact record. One pipeline, not seven inboxes.

  • Lifetime spend, opt-in, source on every contact
  • Pipeline advances automatically
  • Drops into your existing site in 15 minutes
04  /  Reviews Engine
Sentiment-gated to Google.

Become the top-rated business in your area.

Every customer gets a review request after the job. Happy ones go to Google. Unhappy ones come to you privately — fixed before they post.

  • 4–5 stars to Google, 1–3 stars privately to you
  • Reply to every Google review in-app
  • Reviews lift your local search ranking
02 / Specifications

Built to the numbers that matter.

Real product capabilities — not customer outcomes. These are the platform commitments we’ll hold ourselves to from day one.

< 0.8s
Voice AI
answer time
24/7
Every call,
every channel covered
100%
TCPA-compliant
SMS sends
7 days
Discovery to fully
operational
1
Platform replaces
7+ tools
03 / Common questions

Answered before you ask.

Questions every owner has. If yours isn’t here, we’ll cover it on the call.

What if Voice AI doesn’t know how to answer a question?

It escalates to a human in real time. If no one’s available, it offers a callback at the customer’s preferred time and logs the request in your CRM.

Can I keep my existing phone number?

Yes. We set up auto-forwarding during migration so customers keep calling the same line. Number portability is available too.

Will my customers know they’re talking to AI?

Voice AI identifies itself as your business by name. We configure disclosure language to match your brand and comply with your state’s rules.

How does billing work?

One monthly fee covers Voice AI, SMS, CRM, and reviews. Meta ad spend bills to your own account — no markup. No setup fees, no contract.

What happens to my data if I ever leave?

Yours, always. Export contacts, bookings, recordings, and SMS logs as CSV anytime. No lock-in.

Is SMS automation TCPA compliant?

Yes. Every send respects opt-in, quiet hours (8 AM – 8 PM), and STOP requests. Audit trail kept automatically.

What about HIPAA or other regulated industries?

For healthcare-adjacent businesses we offer HIPAA-conscious configurations: limited PHI in messages, restricted call recording, and signed BAAs on request. We’ll cover specifics on the discovery call.

Limited onboarding slots

Make the most of every opportunity.

Book a 30-minute walkthrough. We’ll map your stack, model your numbers, and show you Pilstead deployed for your business. No commitment.

30-minute call Custom migration plan Live in 7 days Cancel anytime